Privacy Notice | Commission for Continuing Education Provider Recognition

Privacy Notice

This is the website of the Commission for Continuing Education Provider Recognition and the CERP Program (collectively, “CCEPR”). This website is hosted by the American Dental Association ("ADA"). This Privacy Notice addresses the use and disclosure of information about you collected by virtue of your use of this website in connection with CCEPR. This Privacy Notice does not govern information collected by CCEPR or the ADA offline or on other ADA websites or webpages having separate privacy notices or not linking to this Privacy notice. Any data you submit on this website will be processed in accordance with this Privacy Notice and U.S. law, which may provide different protection from the laws of the country where you are located. By providing information to us on this website and on ADA.org, you accept the terms of this Privacy Notice.

You may contact us about this Privacy Policy:

  • Via postal address:
    Commission for Continuing Education Provider Recognition
    211 E. Chicago Avenue
    Chicago, IL 60611-2637
  • Via e-mail : cerp@ada.org

How We May Use Information We May Collect About You

The information we collect via the CCEPR website is used to improve the content of this website and advance CCEPR’s mission. For example, the CCEPR may use and disclose this information for purposes such as:

  • Registering you for programs and services you have requested
  • Processing and following up on applications, reports and correspondence
  • Providing access to publications
  • Responding to your emails or online requests
  • Sending you information you request
  • Alerting you to changes and new opportunities
  • Sending and processing surveys
  • Conducting research
  • Collecting data to report to government or other agencies
  • Publishing directories with contact information and lists of courses
  • Sharing your email address with companies to deliver communications on our behalf
  • Sharing your email address as described below
  • Sharing information about you with ADA state and local dental societies
  • Sharing with service providers as described below
  • Sharing with third parties as required by law
  • Sharing information for research purposes
  • Publishing data in the CCEPR Annual Report

For each visitor to this website, where reasonably possible, our web server automatically recognizes only the user's internet protocol (“IP”) address, but not the e-mail address (where possible). Our system can recognize the identity of individuals who sign in using their usernames and passwords.

We collect the IP addresses of visitors to this website and ADA.org, aggregate information on what pages users access or visit, user-specific information on what pages users access or visit, and information volunteered by users. This information may be used for the purpose of understanding website usage and improving website performance. We may also collect the email addresses of those who communicate with us via email.

With respect to cookies: This website uses cookies for a number of purposes, such as the administration of this website and of ADA.org and to record session information, such as user-specific information on what pages users access or visit. This information may be used for purposes such as to help learn more about site traffic patterns, to and to improve your experience on the websites.

Advertising on ADA.org may be served through a vendor that uses IP addresses for purposes such as controlling ad frequency.

How We May Use and Share Information We Collect

The information we collect via this website may be used and shared with service providers for purposes such as processing information and requests submitted to CCEPR, accomplishing the work of CCEPR, supporting CCEPR’s mission, and improving CCEPR. The information may also be used to improve services and the content of the website.

We may share or license information about you to a third party if (1) reasonably necessary to perform a service or deliver a product or publication; (2) authorized by you or as set forth in any applicable agreement between you and ADA, or with your prior consent; (3) permitted under this Privacy Policy; (4) required by statute or regulation; (5) for purposes related to the practice of dentistry or of interest to dentists, dental students, members of the dental team, or consumers of dental services, or (6) in the good-faith believe that such action is appropriate for reasons of security or legal compliance.

CCEPR maintains an online directory of ADA CERP recognized continuing education providers containing some or all of the following information: the dates of their term of recognition, name of a contact person, a mailing address, telephone number, fax number and web address. Such providers may post their course offerings on a separate area of the CCEPR website. These web pages may include information you submit via our website, and are publicly accessible on this website.

With respect to your email address: if required by applicable law, you will be permitted to opt out of unwanted email. Unless otherwise permitted under this Privacy Notice or the ADA Privacy Notice, if applicable, we will not give or sell your email address to any unrelated entity outside CCEPR, the ADA, its service providers, subsidiaries and affiliated entities (such as state and local dental societies) without your consent. By entering your email address and other information in the publicly accessible directory of recognized ADA CERP recognized continuing education providers, you consent to the public disclosure of such information in the directory.

The ADA also occasionally hires other companies to provide services on its behalf, including, but not limited to, hosting of online resources, processing credit card transactions, packaging, order fulfillment, answering customer questions about products or services, consulting services, data modeling, printing, sending postal mail and processing membership and event registration. We will provide those companies with information they need to deliver the service.

The CCEPR and the ADA may use personal information in their databases to confirm your identity for recognition purposes or in relation to authorized or unauthorized use of ADA or CCEPR services, networks or intellectual property.

Your personal information may be provided to government agencies or others as necessary to comply with the law or in response to legal or administrative processes such as subpoenas. Your personal information may also be used to give notice to you in relation to any unauthorized use of CCEPR and/or ADA services, networks or intellectual property. In addition, your personal information may be released as permitted by law, if such release is deemed necessary to protect the health and safety of customers or others, or to legally protect the CCEPR and/or the ADA, their customers or service providers.

Your Rights

To exercise your rights, please contact us via any of the means listed in the first section of this Privacy Policy.
While the ADA takes measures to protect your personal information, no security measure or network is entirely secure. Your password to access ADA.org should be complex and should never be shared with anyone, and should be changed from time to time. After you access ADA.org, you should log off and exit your browser so unauthorized persons cannot access the site.

On request we may provide site visitors with access to information that we may maintain about them, including financial information, transaction information (e.g., dates on which users made purchases, amounts and types of purchases), communications that the visitor has directed to our site (e.g., e-mails, user inquiries), and contact information (e.g., name, address, phone number).

On request we may also offer the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information and other data.

You may also contact us if you believe your information is being used for purposes other than those for which it was originally collected.

Children’s Privacy

We do not knowingly solicit data online from, or market online to children under the age of 13.

More About Our Privacy Practices

With respect to other websites and servers: this website and ADA.org contain links to other websites. We have no control over and take no responsibility for the privacy practices or content of those sites.

When users choose to make payments via credit cards, they do so on the website of a third party service provider. We do not store or reuse credit card information unless you have given us your credit card information directly and authorized us to do so.

Note: email messages sent to or from a website may not be secure. If you send email you accept the risk that a third party may intercept the email message.

Changes, Comments and Questions

If our Privacy Notice changes at some time in the future the policy we will post the revised notice on our website to notify you and the changes will be effective on the day we post it. The latest version of the Privacy Notice will always be available on this website. If you are concerned about how your information may be used, please check back on this website periodically.

Your comments or questions about our Privacy Notice and privacy practices are welcomed. If you feel that this site is not following its stated policy, please contact us.